PERMANENT AWARD EVIDENCE

GB-Sheffield: Customer Experience Contact Centre

British Business Bank PLC · published 1 Dec 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID1ca92347-3dfb-42c2-a059-43b25379cca1-874200
Open Contracting ID (OCID)ocds-b5fd17-75ad3c1b-c823-449c-a359-c5703b603e99
Buyer identifierGB-CFS-312651
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£92,940
award field
Tender value
£92,940
tender field
Procurement method
Not specified
Category
services
CPV
32524000
Telecommunications system
Delivery
Yorkshire and the Humber, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Customer Experience Contact Centre Omnichannel and SUL HUB Telephony Additional information: British Business Bank Plc, registered in England and Wales, registration number 08616013, registered office Steel City House, West Street, Sheffield, S1 2GQ, a development bank wholly owned by the HM Government. It and its subsidiaries are not banking institutions and do not operate as such. With the exception of BBB Investment Services Limited they are not authorised or regulated by the Prudential Regulation Authority or the Financial Conduct Authority. BBB Investment Services Limited is authorised and regulated by the Financial Conduct Authority. A complete legal structure chart for the group can be found at www.british-business-bank.co.uk.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release1 Dec 2025
  2. 02Tender period endsTender-period field as published28 Sept 2025
  3. 03Contract startsContract-period field as published1 Feb 2026
  4. 04Contract endsContract-period field as published31 Jan 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Vonage Business Limited

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 1 Dec 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗