UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

Calabrio Work Force Management (WFM)

The North Yorkshire Council · published 25 Mar 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerYorkshire and the Humber reportSoftware package and information systems report
Contracts Finder release ID1c5cb3bb-990f-45ef-8053-543427792691-890037
Open Contracting ID (OCID)ocds-b5fd17-f5cadc64-879f-4b31-93fb-de3b29935de3
Buyer identifierGB-CFS-245947
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£241,896
award field
Tender value
£241,896
tender field
Procurement method
Direct award
Category
services
CPV
48000000
Software package and information systems
Delivery
Yorkshire and the Humber, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Ancillary Services for a Mitel Contact Centre. Calabrio work force management (WFM) software provides, reporting & management information, forecasting demand management, resource availability management, skills matching, shift management, time recording management, intelligent adherence and leave management for the contact centre.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release25 Mar 2026
  2. 02Tender period endsTender-period field as published28 Feb 2026
  3. 03Contract startsContract-period field as published1 Mar 2026
  4. 04Contract endsContract-period field as published31 Mar 2031
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Opus Business Systems Limited t/a Opus Telecoms

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 25 Mar 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗