PERMANENT AWARD EVIDENCE

Contact Centre Delivery Partner

West Midlands Combined Authority · published 9 Jan 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID1703f092-b140-490d-b490-1bd687c71080-815704
Open Contracting ID (OCID)ocds-b5fd17-130c02dd-70fb-49fb-b527-e2f6f4a7b424
Buyer identifierGB-CFS-68457
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£205,960
award field
Tender value
£205,960
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
79512000
Call centre
Delivery
Not stated
B19 3SD
PUBLISHED DESCRIPTION

What the notice says

West Midlands Combined Authority is awarding a contract to TTEC Consulting Ltd for the supply of a Microsoft`s Dynamics 365 Contact Centre via a compliant GCloud 14 call off award process.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release9 Jan 2025
  2. 02Tender period endsTender-period field as published1 Dec 2024
  3. 03Contract startsContract-period field as published19 Dec 2024
  4. 04Contract endsContract-period field as published30 Apr 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 9 Jan 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗