UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

Revenues & Benefits Telephony/Chatbot Service

Dorset Council · published 23 Feb 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerSouth West reportSoftware package and information systems report
Contracts Finder release ID16ebb498-8a61-4de3-94d0-d36fbcd75b39-885391
Open Contracting ID (OCID)ocds-b5fd17-060efa4f-c8b5-43db-ab1d-6f55ff8400a8
Buyer identifierGB-SRS-supplierregistration.cabinetoffice.gov.uk/A6tfSM6M
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£321,000
award field
Tender value
£321,000
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
48000000
Software package and information systems
Delivery
South West, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Call-off from G-Cloud 14 framework. Engage Chatbot/Virtual Assistant (Service ID 427098412558827) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 765780190637105) Contract period - 2 years with option for additional 1-year extension.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release23 Feb 2026
  2. 02Tender period endsTender-period field as published30 Nov 2025
  3. 03Contract startsContract-period field as published26 Dec 2025
  4. 04Contract endsContract-period field as published25 Dec 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 23 Feb 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗