PERMANENT AWARD EVIDENCE

TOPdesk Cloud Software

Aston University · published 5 Jan 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID1028caed-9a0b-43e7-95fb-747073376d53-877904
Open Contracting ID (OCID)ocds-b5fd17-9c5861f5-bb11-4f9c-91dd-ed42e4f0e4b9
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/hmFB8NKA
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£127,182
award field
Tender value
£127,182
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
72000000
IT services: consulting, software development, Internet and support
Delivery
West Midlands, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release5 Jan 2026
  2. 02Tender period endsTender-period field as published1 Oct 2025
  3. 03Contract startsContract-period field as published1 Nov 2025
  4. 04Contract endsContract-period field as published31 Oct 2027
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 5 Jan 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗