PERMANENT AWARD EVIDENCE

Contact Centre Solution

Isle of Wight Council · published 28 Apr 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID0be03580-1a3a-4411-89cf-722e932bc9fb-842605
Open Contracting ID (OCID)ocds-b5fd17-a39c2351-30f6-4469-b05b-11c23768ce75
Buyer identifierGB-CFS-49319
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£307,811
award field
Tender value
£196,526
tender field
Procurement method
Other -
Category
goods
CPV
48000000
Software package and information systems
Delivery
South East, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Cloud based omni channel Contact Centre solution which will integrate in Microsoft Team for the main corporate telephony system. This is the identified solution to replace the current Avaya telephony system. This will also include professional services, licenses and ongoing support and maintenance. \r

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release28 Apr 2025
  2. 02Tender period endsTender-period field as published10 Jan 2025
  3. 03Contract startsContract-period field as published18 May 2025
  4. 04Contract endsContract-period field as published29 Sept 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Cinos Limited

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 28 Apr 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗