PERMANENT AWARD EVIDENCE

Information Technology Service Management(ITSM)

Surrey and Borders Partnership NHS Foundation Trust · published 2 Apr 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release ID08b802cf-713f-472c-bf25-39939b0ace58-891458

Open Contracting ID (OCID)ocds-b5fd17-5224a307-b298-4979-9c39-b33f7d98e070

Buyer identifierGB-CFS-272670

Release typeaward

PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value: £143,640
Tender value: £143,640
Procurement method: Call-off from a framework agreement
Category: services
CPV: 48000000
Delivery: Not stated

PUBLISHED DESCRIPTION

What the notice says

70x Freshservice- Enterprise Annual agents

Tender statuscomplete

STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

01Notice publishedPublication timestamp on the held release2 Apr 2026
02Tender period endsTender-period field as published9 Mar 2026
03Contract startsContract-period field as published30 Mar 2026
04Contract endsContract-period field as published31 Mar 2029

SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Freshworks Inc.

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 2 Apr 2026 · held through the daily award projection · Open Government Licence v3.0.

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